Acceptable Use Policy

To keep Freshspot Hosting Zimbabwe servers fast, safe and secure, and prices low, we enforce a very strict Acceptable Use Policy. Please note that the Acceptable Use Policy is an addition to the Terms Of Service, and may contain things which are already in the Terms Of Service.

Overview

We do not allow any of the following. Any account(s) found involved in any of those will be removed and canceled without notice. Spamming (sending unsolicited email or posting messages to irrelevant UsetNet newsgroups that do not explicitly allow advertising, with references to a site hosted on our servers) Sites encouraging illegal activity or racism, sites providing instructions or performing illegal activities. Any site conducting illegal activities and / or copyright infringements. Violations and attempted violations of system & network security. Or any type of tampering with the system with the purpose to inflict harm. Peer to Peer / Portal and other file sharing sites related to hacking and warez.

Specific Violations of This AUP (not an exclusive list):

Booter Scripts

Use of booter scripts.

Child Porn Site

Hosting, distributing, or linking from a site to pornography involving a person under legal age. ( See Title 18 USC Chapter 110 SEXUAL EXPLOITATION AND OTHER ABUSE OF CHILDREN § 2256 Definitions and § 2257 Record keeping requirements http://uscode.house.gov/download/pls/18C110.txt )

Copyright

Hosting, distributing, or linking to copyright infringed materials. ( See http://www.copyright.gov/title17/92chap5.html )

Cracking

Brute force access of secured network devices.

DoS

Denial of service attack of network devices.

Embargo

Hosting or linking to a site prohibited by Embargo.

File Management Scripts

Hosting file or image sharing/leeching scripts.

Forgery

Faking an IP address, hostname, e-mail address, or header.

Fraud Site

Hosting or linking to a website intended to deceive the public.

Gambling/Poker Sites

Hosting or linking of gambling or online poker sites.

Hate Sites

Hosting or linking to any hate sites. This includes: racism, atheism etc.

Hacking

Circumventing security systems of network devices.

HYIP & PTC Sites

Hosting or linking to a website of high yield investment program, Ponzi Scheme, Pyramid Scheme or paid to click program.

ID Theft

Hosting, distributing, or linking to stolen account identification information.

Infection

Hosting, distributing, or linking to exploits, trojans, viruses, or worms.

Invalid Domain/Sub-Domain Name

A vain, obscene, or malicious host name or domain name.

IRC Malicious

Malicious use of Internet Relay Chat.

Open Relay

Hosting an open relay of any type.

Pharmaceuticals

Hosting, distributing, or linking to pharmaceutical/drug sites.

Phishing

Identity theft by email under false pretense.

Proxies

Any proxies which do not require authentication, including open mail proxies, unprotected anonymous web surfing proxies, etc. are not allowed.

Proxy Hijack

Use of a third party proxy vulnerability or trojan.

ROKSO

ROKSO blacklisting at www.spamhaus.org of an IP. ( See http://www.spamhaus.org/rokso/index.lasso )

Scanning

Probing for vulnerabilities of network devices.

Shells

Hosting accounts primarily for shell access.

SORBS

SORBS blacklisting at www.sorbs.net of an IP.

Spam Cannon

Sending High Volume Spam (UBE).

Spam Email

Unsolicited Bulk Email (UBE).

Spam List

Hosting, distributing, or linking to email address lists for spam.

Spam Site

Hosting a site advertised by spam email or spam web.

Spam Ware

Hosting, distributing, or linking to software designed for spamming.

Spam Web

Unsolicited, bulk, or forged site advertisement in web logs, forums, or guest books.

Spamhaus

Spamhaus Blacklisting at www.spamhaus.org of an IP.

SQL Injection

Use of SQL injector scripts.

Terrorist Site

Hosting or linking to a site advocating or involved in terrorism. ( See http://www.treas.gov/offices/enforcement/ofac/programs/terror/terror.pdf )

Trademark

Hosting, distributing, or linking to trade mark infringed materials.

Upstream AUP

Violation of AUP of the upstream provider of Freshspot Hosting Zimbabwe.

Web Spider

Use of a web spider, crawler, or bot for unauthorized connection to 3rd party web servers.

Resource Usage

Users may not initiate the following: a) Use 10% or more of system resources for longer then 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc. b) Run any type of interactive real-time chat applications that require server resources. Remotely-hosted services are fully allowed. c) Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD. d) Run any software that interfaces with an IRC (Internet Relay Chat) network. e) Run any gaming servers such as counter-strike, half-life, battlefield1492, etc

Shared Hosting Users

You must not attempt to resell your web space on shared account. You are permitted to “share” it with a friend, but running a public/private hosting business on it is strictly prohibited, any shared sites found to be doing this, will be suspended, or forced to purchase a reseller account if they want to continue.

Reseller Hosting Users

Resellers of Freshspot Hosting Zimbabwe are responsible for the files their clients host. If the resellers do not properly take precautions, and actions against clients violating these Terms of Service, their accounts may have to be suspended, due to their negligence. Freshspot Hosting Zimbabwe, and its server owners will not be held responsible for what resellers clients host under their accounts. Resellers must not offer free hosting. This is to prevent our server from abusive works. Because it is believed that most of the free hosting users get hosting for free to do illegal works such as spamming, phishing etc.

Domains/Accounts Restriction on Unlimited Packages

Shared (Plans) hosting users should not host more than stipulated domains in their account. Reseller (Plans) hosting users should not host or create hosting accounts more than the stipulated accounts.

How much disk space and bandwidth will my plan include?

There are set limits on the disk space or data transfer (bandwidth) that we provide in our hosting plans. We want you to have the resources you need to build a great online presence, and 99.95% of all customers will have more than enough disk space and bandwidth to meet their needs. That being said, we do require all customers to be fully compliant with our TOS and AUP and utilize disk space and bandwidth in the normal operation of a personal or small business website. While it is rare, we may need to put constraints on accounts that are using resources beyond what would be expected in the normal operation of a personal or small business website. Typically, customers only run into issues if they use their accounts for storage or file sharing, which is not what our services are intended to support. In accordance with our TOS/AUP, the disk space and bandwidth you use must be integrated into the normal operation of your website.

How do you determine “normal” operation?

We regularly run customer bandwidth and disk space utilization through a series of statistical analyses and use the results of these studies to define normal. Although the actual results of these analyses vary from month to month, one thing remains constant: 99.95% of our customers fall into “normal” range. Typically, customers who fall outside the normal range are using their accounts for file storage or sharing rather than hosting.

If you have a question about whether your website will fall into the normal range, feel free to contact our team. We’ll be happy to talk about your specific needs before you purchase your hosting plan.

What happens if I exceed “normal” usage?

If we have concerns about your account’s bandwidth or disk space utilization, you will receive an email asking you to reduce usage. Generally, we provide customers with a minimum of 48 hours to make adjustments before taking the account offline. Again, the most common situations involve customers who use their accounts for storage of files—particularly multimedia files—that are not linked off of their websites. It is very rare for a customer who is managing a personal or small business website to exceed normal usage.

Freshspot Hosting Zimbabwe will immediately suspend or may terminate an account which:

Found to be violating our TOS or AUP. Contains invalid or fraudulent details. Initiates chargeback/dispute against any payment. Obscene, abusive, defamatory or threatening speech or remarks in relation to our company or staffs